1. Eligibility and Account Registration

• You must be at least 18 years old or the age of majority under UAE law.
• You are responsible for maintaining the confidentiality of your account.
• You agree to provide accurate and up-to-date registration information.
• We may suspend or terminate accounts with false or misleading information.

2. Use of the Platform

• Use the Platform only for lawful purposes in accordance with UAE laws.
• Do not attempt unauthorized access or disrupt the Platform.
• Automated tools are prohibited without prior written consent.

3. Products and Availability

• All products are subject to availability.
• We may limit quantities or discontinue products without notice.
• Product images are illustrative and may vary slightly.

4. Pricing and Payment

• Prices are displayed in AED and include VAT unless stated otherwise.
• Prices at checkout are final for the confirmed order.
• We reserve the right to cancel orders if payment authorization fails.

5. Order Acceptance and Cancellation

• Order confirmation does not guarantee acceptance.
• Orders may be cancelled due to availability, errors, or fraud suspicion.
• Refunds are processed according to our Refund Policy.

6. Delivery

• Delivery timelines are estimates only.
• Accurate delivery information is the customer’s responsibility.
• Risk and title pass upon successful delivery.

7. Returns, Refunds, and Exchanges

• Returns are governed by our Return and Refund Policy.
• Some items may be non-returnable.
• Refunds are issued to the original payment method.

8. Warranties and Disclaimers

• Manufacturer warranties may apply where available.
• The Platform is provided on an "as is" and "as available" basis.

9. Limitation of Liability

To the maximum extent permitted by UAE law, Mboka Market shall not be liable for indirect or consequential damages. Our total liability shall not exceed the amount paid for the relevant order.

10. Intellectual Property

All Platform content is owned by Mboka Market or its licensors and may not be reproduced without prior written consent.

11. Third-Party Links and Services

We are not responsible for third-party websites or services linked through the Platform.

12. Privacy

Personal data is handled in accordance with our Privacy Policy and UAE data protection laws.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates, and disputes fall under UAE courts.

14. Amendments

We may update these Terms at any time. Continued use constitutes acceptance of the updated Terms.

15. Contact Information

Mboka Market
Email: support@mboka.com