1. Information We Collect

• Personal information such as name, email, phone number, and address
• Order and transaction details
• Technical data including IP address, browser, and device information

2. How We Use Your Information

• To create and manage user accounts
• To process orders, payments, deliveries, and refunds
• To improve our services and customer experience
• To comply with UAE legal and regulatory requirements

3. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure Platform functionality, analyze usage, and improve performance. You can manage cookies through your browser settings.

4. Sharing of Information

• Payment gateways, logistics partners, and service providers
• Legal authorities where required by UAE law
• Business partners involved in fulfilling your orders

5. Data Storage and Security

We apply reasonable technical and organizational measures to protect your personal data. However, no system is completely secure, and absolute security cannot be guaranteed.

6. Your Rights

• Access and review your personal data
• Request correction or deletion (subject to legal obligations)
• Withdraw marketing consent at any time

7. Third-Party Links

Our Platform may include links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Mboka Market does not knowingly collect personal data from individuals under the age of 18.

9. International Data Transfers

Your data may be stored or processed outside the UAE with appropriate safeguards in place.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of the updated policy.

11. Contact Us

Mboka Market
Email: support@mboka.com